Policies & Terms.

Privacy Policy

Use of HubSpot

We use HubSpot as part of our website, CRM, marketing automation and customer communication systems.

This means that when you submit forms on our website, download resources, join mailing lists, enquire about sponsorship, submit award entries or otherwise interact with us, your information may be securely processed and stored within HubSpot systems.

HubSpot may process personal information including your name, email address, company information, IP address, website activity and communication preferences.

We use HubSpot for purposes including:

  • Contact forms and enquiries

  • Email marketing and newsletters

  • Sponsorship and awards communications

  • CRM and relationship management

  • Website analytics and visitor insights

  • Marketing automation and follow-up communications

  • Waitlist and award entry management

HubSpot may place cookies on your device to help us understand website usage and improve user experience. These cookies will only be activated where required and where consent has been provided through our cookie banner.

HubSpot processes data in accordance with UK GDPR requirements and provides safeguards for international data transfers where applicable.

You can learn more about HubSpot’s privacy practices here: https://legal.hubspot.com/privacy-policy

Privacy Policy

Effective Date: 16 May 2026

Holiday Park Awards (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your information when you visit:

https://holidayparkawards.co.uk/

1. Who We Are

Holiday Park Awards is a UK-based awards platform recognising excellence across the holiday park and leisure sector. It it a trading style of JEM Marketing (Devon) Ltd

For any privacy-related queries, please contact:

Email: hello@holidayparkawards.co.uk

2. What Information We Collect

We may collect and process the following information:

Information you provide directly

  • Name

  • Company name

  • Email address

  • Telephone number

  • Job title

  • Award entry information

  • Sponsorship enquiries

  • Event registration information

  • Any information submitted through forms or email enquiries

Information collected automatically

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Pages visited and time spent on site

  • Cookie and analytics data

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries

  • Manage award entries

  • Process event registrations

  • Communicate important event updates

  • Send marketing communications where permitted

  • Improve our website and user experience

  • Analyse website performance

  • Meet legal or regulatory obligations

4. Marketing Communications

If you opt in, we may send:

  • Awards updates

  • Sponsor announcements

  • Event news

  • Industry-related communications

  • Marketing content from Holiday Park Awards

You can unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

We do not sell your personal information to third parties.

5. Legal Basis For Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent

  • Legitimate interests

  • Contractual necessity

  • Legal obligations

6. Sharing Your Information

We may share information with trusted third-party providers including:

  • Website hosting providers

  • CRM and email marketing platforms

  • Analytics providers

  • Event management software

  • Payment processors

All third parties are expected to handle data securely and in accordance with UK data protection laws.

7. Cookies & Analytics

We use cookies and analytics tools to understand website usage and improve performance.

This may include:

  • Google Analytics

  • Meta Pixel

  • HubSpot tracking

  • Essential website cookies

You can manage cookie preferences through your browser settings or cookie consent banner.

8. Data Retention

We retain personal information only for as long as necessary for legitimate business or legal purposes.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at:

[INSERT EMAIL ADDRESS]

10. Data Security

We take reasonable technical and organisational measures to protect your information.

However, no online system can ever be completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes To This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

Cookie Policy

Cookie Policy

Effective Date: 16 May 2026

This website uses cookies to improve your browsing experience and help us understand how visitors use our site.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites function correctly, improve user experience and provide analytics information.

Types Of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly.

Analytics Cookies

These help us understand how visitors interact with the website.

Marketing Cookies

These may be used to deliver relevant advertising and track campaign performance.

Third-Party Cookies

We may use third-party services including:

  • Google Analytics

  • Meta/Facebook Pixel

  • HubSpot

  • Embedded video or social media content

These providers may place cookies on your device.

Managing Cookies

You can manage or disable cookies through your browser settings.

Please note that disabling some cookies may impact website functionality.

Terms & Conditions

Website Terms & Conditions

Effective Date: 26 May 2026

By accessing this website, you agree to these Terms & Conditions.

If you do not agree, please do not use this website.

1. About This Website

Holiday Park Awards provides information relating to:

  • Industry awards

  • Event information

  • Sponsorship opportunities

  • Award categories

  • Industry news and updates

2. Intellectual Property

All content on this website, including:

  • Branding

  • Logos

  • Graphics

  • Text

  • Website design

  • Awards materials

is owned by Holiday Park Awards unless otherwise stated.

You may not reproduce or distribute website content without written permission.

3. Accuracy Of Information

We aim to ensure all information is accurate and up to date.

However, we do not guarantee completeness or accuracy at all times.

Information may change without notice.

4. Award Entries

Submission of an award entry does not guarantee:

  • Shortlisting

  • Finalist status

  • Winning status

  • Publicity coverage

Holiday Park Awards reserves the right to:

  • Amend categories

  • Adjust judging processes

  • Refuse inappropriate or incomplete entries

  • Withdraw categories with insufficient entries

Judges’ decisions are final.

5. Event Information

Event dates, venues and schedules may change.

We reserve the right to amend or cancel events where necessary.

6. Limitation Of Liability

Holiday Park Awards shall not be liable for:

  • Website downtime

  • Technical issues

  • Indirect or consequential losses

  • Third-party website issues

Use of this website is at your own risk.

7. Third-Party Links

This website may contain links to external websites.

We are not responsible for the content or practices of third-party websites.

8. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Awards Entry Terms

Awards Entry Terms & Conditions

Effective Date: 16 May 2026

By submitting an entry to the Holiday Park Awards, entrants agree to the following terms.

1. Eligibility

Entries must relate to businesses, teams or individuals operating within the UK holiday park or associated leisure sector.

2. Accuracy Of Information

Entrants confirm that all submitted information is accurate to the best of their knowledge.

Holiday Park Awards reserves the right to verify information provided.

3. Judging Process

Entries may be reviewed by:

  • Independent judges

  • Industry professionals

  • Internal moderation teams

  • Automated systems used for administrative review

Judging decisions are final.

4. Publicity

By entering, entrants grant Holiday Park Awards permission to:

  • Reference submitted businesses publicly

  • Use logos and supplied imagery for awards-related marketing

  • Announce finalists and winners across media channels

5. Entry Withdrawal

Holiday Park Awards reserves the right to:

  • Remove entries deemed misleading or inappropriate

  • Withdraw categories with insufficient entries

  • Refuse submissions that do not align with the awards criteria

6. Liability

Holiday Park Awards accepts no responsibility for:

  • Technical submission failures

  • Lost entries

  • Delayed uploads

  • Website interruptions

Accessibility Statement

Accessibility Statement

Holiday Park Awards is committed to making this website accessible and usable for as many people as possible.

We aim to:

  • Use clear and readable language

  • Maintain accessible colour contrast

  • Support keyboard navigation

  • Ensure mobile responsiveness

  • Improve accessibility over time

If you experience any accessibility issues while using the website, please contact:

hello@holidayparkawards.co.uk

Disclaimer

Website Disclaimer

The information on this website is provided for general information purposes only.

While we aim to keep information accurate and up to date, Holiday Park Awards makes no warranties regarding completeness, reliability or suitability.

Any reliance placed on website information is strictly at your own risk.

Holiday Park Awards shall not be liable for any losses arising from use of this website.